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Astute Solutions


Columbus, Ohio 43220-2496


Astute Solutions delivers software and services that help companies build and strengthen customer relationships while creating significant value through each interaction—in the contact center, on the Web and in the field.rnrnWe are a privately-held corporation, headquartered in Columbus, Ohio, and have helped numerous Global 1000 companies and other leaders:rnrn• Strengthen customer relationships through personalized, high-qualityrninteraction experiencesrn• Improve customer satisfaction and retentionrn• Reduce costs and improve operational efficiencyrn• Empower their employees with tools and knowledge that improve performancernand job satisfactionrn• And gather meaningful insights that drive continuous improvement, innovation,rnprofitability and growth.rnrnOur solutions include Customer Service, Contact Center, IP Communications, Knowledge Management, and Self-Service software and services, designed to address the unique needs of consumer-focused companies. rn